Customer Testimonials

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DealerRater Sep 14, 2021

Bought a pre owned Cadillac and less than 3 months after owning it, had a major problem with the stabilization pump. I live about an hour + from Guthrie, but called and made an appointment. They found the problem but were not sure they could locate the pump. Found it in OKC! Young man ran to get it during lunch, and I was up an running about 2 hours later. While I waited, the service dept kept me informed and Marcia took extra special care of me. They are THE BEST people I have ever had the pleasure to work with. I would ...

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DealerRater Dec 9, 2020

John Vance service team has always exceeded expectations. In this case we had a very pesky alignment issue that was eventually resolved through diligence and patience.

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DealerRater Dec 8, 2020

Always a Great Experience when I work with John in the service Department with my GMC. I live in north Edmond so the it is a relaxing drive on I-35 North to Guthrie Dealership/Service Dept. Today I got new windshield wipers an oil change and tires checked while I waited.

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DealerRater Oct 22, 2020

Marsha was amazing! The whole experience was a breeze. I would recommend this place to everyone. No pressure, very friendly and a small town feel. By far the best experience I've had.

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DealerRater Sep 16, 2020

I traveled from Tennessee to purchase a used Truck from John Vance in Guthrie. Before committing to a drive of that length to pick up a used truck, I had many questions to be addressed. Jennifer Medina was prompt, and thorough in her responses to my questions, but most importantly she was completely honest!!! Upon my arrival in Guthrie, there were no surprises. The vehicle was just as she had described it to me or better. While there completing the paperwork, she was equally responsive and professional throughout the purchase process. John Carpenter, Finance Manager, was equally helpful, creative, and ...

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DealerRater Sep 15, 2020

Best and easiest way to buy my Jeep Gladiator. Steele is very professional and personable. Thanks for all your time and effort. Thanks for the blanket.

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DealerRater Sep 10, 2020

Best experience I ever had purchasing a vehicle!! Friendly staff, knowledgeable people!! Would strongly recommend!! They also gave me the most for my trade ims!!

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DealerRater Aug 29, 2020

GREAT SERVICE EXPERIENCE. WORK WAS STARTED AND FINISHED ON TIME, SUGGESTIONS OF ADDED MAINTENANCE WAS HELPFUL, DIDN'T OVERSELL, VERY FRIENDLY W/ A PERSONAL TOUCH! THANK YOU!

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DealerRater Jul 13, 2020

Great friendly knowledgeable staff, and beautiful car selection. I drove 8 hours to buy from them. I’m happy that I did because I was satisfied all the way around. Note: be sure to ask for a fill up though. I didn’t realize it wouldn’t be done automatically but otherwise, great experience.

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DealerRater May 15, 2020

John Noble in the Service Department is a true professional. He is courteous, respectful, and knowledgeable. He is "straight to the point" and does not try to fill you with misinformation.

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DealerRater Apr 23, 2020

I have bought many vehicles here with Vance and they always go above and beyond to make me feel appreciated. I highly recommend!!! Thanks for your hard work!

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DealerRater Apr 14, 2020

Service got the part ordered and in the shop very quickly. Had some extra time and got me right in and done within an hour. Nice guys in the service department. Thanks!

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DealerRater Mar 10, 2020

Nice folks. Got the deal done. Took a little compromise but worked out. Shawn's a very nice young man and did his best to ne helpful.

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DealerRater Jan 30, 2020

The service dept is stellar! Thank you guys and gals for your continued service of my Durango! I only use Vance for service and the bodyshop for collision repairs. My family buys their vehicles at Vance.

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DealerRater Jan 28, 2020

Best experience I’ve ever had buying a vehicle! Friendly, fair and efficient. Highly recommend! I was very pleased with the entire experience and staff!

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DealerRater Jan 21, 2020

Friendly and responsive staff. They cut out the normal car buying drama and we cut to the chase. I was a satisfied customer and feel I got a fair deal. I would do business with them again.

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DealerRater Nov 26, 2019

Good experience. I would buy there again, low pressure and straight forward sales pitch. Large selection and close to me for service. Overall a nice and low stress environment.

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DealerRater Nov 12, 2019

Craig best salesman I have ever dealt with found the Canyon I wanted, got it here on time. John great service rep, I had a problem reported it to Craig and John new about it before I got there and got it fixed. I would recommend both of them to anyone!

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DealerRater Oct 30, 2019

Best car buying experience I have ever had!! Everyone was great from reception to sales to financing. Took 20 minutes total and the purchase was complete.

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DealerRater Oct 2, 2019

Bought a 2019 GMC Acadia from the Vance Auto Group and it was a great experience. Easy deal and it took around an hour! Highly recommend this dealer!

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DealerRater May 20, 2017

After being turned down from a couple of dealerships due to negative equity one could understand my frustration and hopelessness but that all changed when I visited Vance Auto Group in Perry Oklahoma. It was a couple of hours before the dealership closed when John received the call that I was coming to visit him from Oklahoma City, which is about an hour drive but this didn't detour him from saying "come on in". As I walk through the door I am greeted by Shane Jansson and I was addressed by name which is surprising because most &...

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DealerRater Aug 4, 2011

The entire staff at Vance Auto Group was very helpful and friendly. We were very pleased with our experience here and appreciated how easy Robert made the financing part of it.

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